CRM & Customer Engagement
Business Applications Dynamics 365 But not as you know it.Dynamics 365 is widely known as CRM software but there is a lot more to it than that. Microsoft’s own Dynamics applications are built on an underlying business platform called Dataverse, which holds the data and runs the processes for all of them, with enterprise-grade security…
Pain Platform Pain Are your systems working for you or against you? You bought software to fit your business. Now you’re bending the business to fit the software. Maybe it never really fit, maybe it’s limping towards end of life or you’ve ended up running three overlapping systems that all do roughly the same job.…
Pain Swivel Chair Syndrome Are your people your system integration layer? When two systems can’t talk to each other, someone has to be the go-between. They read a value off one screen and type it into the next or export a file from here and upload it over there, all day. It’s the kind of…
Most business leaders know when something isn’t quite right. Revenue grows, teams stay busy, technology spend is healthy, yet margins remain flat and everyone feels permanently stretched. The visible costs are managed deliberately – headcount, technology, premises – but something else is consuming resources without appearing cleanly on the profit and loss account. It’s the…
How Falcon Contract Flooring Doubled Turnover Without Adding Overhead Falcon Contract Flooring is a leading UK commercial flooring specialist operating in a fast-moving, delivery-critical environment. As the business grew, maintaining control across jobs, teams and suppliers became essential to scaling without adding overhead. Read business case study Client Snapshot Client: Falcon Contract Flooring Sector: Commercial…
Circyl secures Dynamics 365 CRM project with London based Law Firm Anthony Gold We are excited to announce that Circyl has been selected by Anthony Gold, a leading London law firm, to design and implement a firm-wide CRM solution on Microsoft Dynamics 365. The initiative will modernise how the firm captures and manages new enquiries,…
Transforming Lives with Data That Delivers Money Advice Trust is one of the UK’s leading debt advice charities, supporting thousands of people every day with practical guidance during moments of acute financial stress. Rising demand – and a goal to triple the volume of support provided – meant the charity needed a more joined-up, insight-driven…
As a market leader in extruding and converting polythene films for the Industrial and Food & Beverage markets, Aintree Plastics required a modern CRM solution to help them centralise customer data, improve data visibility and streamline operations.
