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CRM & Customer Engagement

Silent Waste: The Hidden Cost of Weak Digital Foundations

By Richard Asquith / February 23, 2026

Most business leaders know when something isn’t quite right. Revenue grows, teams stay busy, technology spend is healthy, yet margins remain flat and everyone feels permanently stretched. The visible costs are managed deliberately – headcount, technology, premises – but something else is consuming resources without appearing cleanly on the profit and loss account. It’s the…

How Falcon Contract Flooring Doubled Their Turnover Without Adding Operational Overhead Through Digital Transformation

By Richard Asquith / January 14, 2026

How Falcon Contract Flooring Doubled Turnover Without Adding Overhead Falcon Contract Flooring is a leading UK commercial flooring specialist operating in a fast-moving, delivery-critical environment. As the business grew, maintaining control across jobs, teams and suppliers became essential to scaling without adding overhead. Read business case study Client Snapshot Client: Falcon Contract Flooring Sector: Commercial…

Anthony Gold selects Circyl to deliver Dynamics 365 CRM

By Richard Asquith / September 30, 2025

Circyl secures Dynamics 365 CRM project with London based Law Firm Anthony Gold We are excited to announce that Circyl has been selected by Anthony Gold, a leading London law firm, to design and implement a firm-wide CRM solution on Microsoft Dynamics 365. The initiative will modernise how the firm captures and manages new enquiries,…

Leading UK debt charity, Money Advice Trust, implement modern, scalable CRM & Power BI reporting

By Richard Asquith / July 22, 2025

Transforming Lives with Data That Delivers Money Advice Trust is one of the UK’s leading debt advice charities, supporting thousands of people every day with practical guidance during moments of acute financial stress. Rising demand – and a goal to triple the volume of support provided – meant the charity needed a more joined-up, insight-driven…

Circyl Builds CRM Solution for Aintree Plastics for managing sales activities and pipeline management

By Ben / September 16, 2024

As a market leader in extruding and converting polythene films for the Industrial and Food & Beverage markets, Aintree Plastics required a modern CRM solution to help them centralise customer data, improve data visibility and streamline operations.

Waste Management specialists get a new Dynamics CRM solution to manage sales pipeline, contracts & renewals

By Ben / May 22, 2024

Dynamics 365 solution implemented for a national property finance business streamlining application process

By Ben / September 12, 2023

Law South finds a trustworthy solution to help them harness their insurance and risk management data

By Ben / September 12, 2023

Dynamics 365 CRM

By Circyl / June 12, 2017

Dynamics 365 Sell the problem you solve, not the product Dynamics 365 is a cloud based platform that is the hub of a company’s operation which enables us to build processes, applications and analytics to match the needs of any organisation, team and role. We don’t just sell and implement Dynamics for Customers, we use…